Questions about the ingredient scan? Email gx.one2028@gmail.com and we typically reply within 24–48 hours on business days.
For the fastest response, tell us which feature or page you're asking about (and your order reference if you made a purchase).
Average first reply: 24–48 hours, Monday–Friday.
We reply within 24–48 hours on business days. Billing and refund questions are prioritized.
Paste a product's ingredient list and Ingredient Scan highlights known irritants and allergens, then lets you build your own reaction memory log so you can remember what you actually reacted to.
No. It's a reference tool for spotting common irritants and allergens. If you have a skin reaction or ongoing concern, see a dermatologist or your doctor.
The premium unlock is a one-time payment with a 30-day money-back window. Email us with your order reference and we'll sort it out quickly.
Yes. No account is required and your scanned lists and reaction log stay in your browser — nothing is uploaded to a server.